Description:
This informative lecture will provide an overview of the Non-Insured Health Benefits Program, and discuss policy changes and updates to the NIHB dental benefit. An overview of the NIHB Client and Provider Website and self-service options for clients and providers will be presented. Whether you're just getting started with NIHB or are in need of a refresher, this course is for you!
Presented by Mallory Potter
Mallory has been with The Denturist Association of Canada since 2011 and as their Executive Director since 2018. She graduated from the Administration Medical and Legal Program with Distinction from St. Lawrence College in Kingston in 2010. She currently lives in Shannonville, Ontario, with her husband, Michael and their seven-year-old son Mason. Mallory is passionate about the profession and ensuring all members feel supported and have their questions answered.
Description:
As digital denture technology evolves, milling plays a crucial role in modern workflows. This session delves into designing for milling, exploring material considerations, and the expanding options available. Discover how to enhance design efficiency, precision, and long-term success while navigating the strengths and limitations of various materials. Whether you’re new to milling or outsourcing your manufacturing, gain insights to make informed decisions that align with your clinic’s requirements.
Presented by Pam Rehm
Pam is a Registered Dental Technologist with over a decade of experience in removable workflows. Since 2014, she has been at the forefront of digital removables workflows, starting with designing full arch implant bars and restorations. Her commitment to advancing dental technology is evident in her previous contributions to local denturist study groups and her extensive lecturing and training across North America. Pam now works with Argen Canada and specializes in integrating digital manufacturing workflows with clinical and patient workflows, creating optimized and seamless denture clinics transitioning from analog methods.
Description:
In today’s healthcare landscape, proper clinical documentation is more critical than ever- for both patient care and professional protection. Join a panel of expert speakers from BMS Canada, a specialist liability insurance broker, working with over 20,000 dental professionals across Canada; Berkley Canada, a trusted Canadian insurer with over a decade of experience in healthcare programs, proudly supporting dental professionals across the country with specialized insurance solutions; and legal experts from Lerners LLP, a full service firm with expertise to protect and defend regulated professionals in all areas of health law, as they look at professional liability insurance, documentation best practices, legal responsibilities, and how to navigate audits and complaints with confidence. Whether you’re an individual practitioner or part of a larger practice, this session will help you build stronger documentation habits and protect your professional reputation.
Description:
This session is designed specifically for denturist owners and operators, and their staff, who carry the responsibility of ensuring their practice meets IPAC standards — whether they’re onsite every day or not. You’ve already put in the work: bought the right equipment, trained your team, and followed best practices. But inspections aren’t just about what you do — they’re about what you can prove.
LEARNING OBJECTIVES
Presented by Youhanna Salib, Director of Consulting Services at IPAC Consulting. Youhanna has over five years of experience implementing IPAC programs across diverse healthcare settings, including hospitals, long-term care and retirement homes, dental and surgical centers, and community health environments. A recognized educator and speaker, Youhanna has presented at numerous conferences, sharing practical strategies to help healthcare teams meet regulatory requirements and integrate effective infection prevention practices into their daily operations. His expertise spans routine practices, environmental controls, sterilization and reprocessing, outbreak prevention, and risk management. Certified in IPAC by the University of British Columbia and holding a Lean Six Sigma Green Belt, Youhanna combines technical knowledge with process improvement skills to deliver sustainable solutions. His work focuses on empowering healthcare teams with the tools and education needed to reduce infection risks, protect patients and staE, and maintain compliance with industry standards. Through his hands-on experience in multiple care environments, Youhanna brings a comprehensive perspective on infection control, making him a trusted resource for organizations seeking practical and eEective approaches to patient safety.
Academic Qualifications:
This session is for denturist clinic owners and operators who employ staff — whether one assistant or a small team. If someone works for you, even part-time, you carry legal responsibilities under Ontario’s Occupational Health and Safety Act (OHSA). This isn’t just about avoiding fines – it’s about knowing your role in protecting your people, staying compliant, and demonstrating due diligence.
LEARNING OBJECTIVES
Presented by Renee Robinson, Manager of HR and H&S Consulting. As a health and safety and human resources professional, Renee brings 20 years of experience to her role at IPAC Consulting. She has a diverse background, including work in health care, automotive, retail, food services, full-cycle logistics, and training. This breadth of experience enables her to deliver tailored solutions based on industry best practices, legislation, and accepted standards. Renee holds certifications in Human Resources Management and Occupational Health and Safety and is a Canadian Registered Safety Professional (CRSP) through the BCRSP. Renee’s passion for health and safety, as well as human resources, is rooted in building relationships that foster honest dialogue and lifelong learning. She views each experience as an opportunity to grow, using the tools, resources, and lessons learned to develop unique solutions both internally and externally.
Academic Qualifications
